Kairu · Effective Business Communication

Say the right thing, to the right people, at the right moment.

Clear communication at work is a skill, not an accent. Kairu teaches five moves that make your point land in standups, design reviews, interviews and 1:1s.

The HERON method

1. H

   Headline

   Say what it’s about, or your conclusion, before the details.

2. E

   Enter

   Get into the conversation early with a prepared first line.

3. R

   Reason

   Give one reason or data point for every opinion.

4. O

   Own

   State your view in the first person; separate what you know from what you don’t.

5. N

   Next

   End with the next step, its owner and a time — or a clear request.